Contact Westace Casino

If you need help with your Westace Casino account or have a question about our services, please contact our support team at support@westace-casino.best. We aim to provide clear, helpful assistance to players in Australia and usually respond within 24 hours, although response times may vary depending on the nature of your request.

Westace Casino holds a licence issued by the Anjouan gaming authority, under which the casino operates its games and player account services.

How to get in touch

For assistance by email, write to support@westace-casino.best. To help us review your request faster, please include the email address or username linked to your account, a short description of the issue, and screenshots or other relevant information where appropriate. Do not include your password or complete payment card details in your message.

Please send one clear message for each issue where possible. If you are replying to an existing support conversation, keep the original subject line so the team can locate the relevant details more easily. Support will normally review messages in the order received and usually replies within 24 hours, but more complex matters may take longer.

Common reasons to contact support

Account access, profile details and verification questions
Deposit, withdrawal and payment queries
Questions about bonus terms and eligibility
Technical problems, error messages or website issues
Responsible gambling requests, including help with account restrictions or taking a break

Before sending your message

Please check that your contact details are correct and provide enough information for the support team to understand what happened. If your question concerns a transaction, include the relevant date, amount and reference information where available. For responsible gambling assistance, clearly explain the support or restriction you are requesting so it can be directed appropriately.